We are required and committed to preventing sales to anyone under the legal purchasing age. When you create an account, your name, address, and date of birth are used to confirm your identity and age. JUUL account members only need to do this once. In some cases, we might be unable to verify your age during check-out and will need you to provide alternate information to complete your order. Age verification will also be completed at the time of delivery.
We utilize Veratad’s AgeMatch and IDMatch Verification services to perform these checks. Veratad uses billions of records from multiple trusted and secure data sources to verify the information that you provide and ensure that you qualify to access and purchase products from JUUL.ca. This process has been developed with privacy in mind, and checks are secure with detailed information neither shared nor accessible.
Veratad's Age Verification service can be accessed from your JUUL account dashboard. Providing false information may constitute a violation of the law.