If the system successfully verifies your age during account creation, you'll receive an age verification confirmation email and have full access to shop at JUUL.ca. If the system is unable to verify your age, you'll be asked to upload an ID for further verification. Customers whose ID's are approved will be updated by email. Customers whose IDs are not approved will be notified by email.
Articles in this section
- What is the minimum age to purchase JUUL products from JUUL.ca?
- Why is the minimum age 19+ to purchase products from JUUL.ca?
- What is the minimum age to purchase JUUL products at retail locations?
- Can I change the name on my JUUL account or billing information?
- How are you verifying my age?
- How do I know if I'm Age Verified?
- Do I have to be age verified every time I place an order on JUUL.ca?
- How does age verification work for warranty replacements?
- Is my account information safe?