JUUL products are intended for current adult smokers only. An age verified account is required to use app features - like Usage Monitor, Device Lock, or JUUL Locator. An account is not required to update device firmware or contact Customer Support.
Articles in this section
- JUUL C1 Support Contact Information
- What is a JUUL C1? How do I know if my device is a JUUL C1?
- How can the JUUL app benefit me?
- Do I need to create an account to use the app?
- How do I pair a new JUUL C1 to the app?
- How can I locate my misplaced JUUL C1? How does JUUL Locator work?
- Do I need the app to use my JUUL C1?
- Will the JUUL app work on my phone?
- What kind of information/data does the app collect? How is it secured, and how is it used?
- What do I do if I can’t verify my age in the app?