To support Juul Labs’ mission to impact the lives of the world’s one billion adult smokers by eliminating cigarettes, we created the JUUL Locator feature that allows users to locate their misplaced device. The device must have been previously paired, location services enabled and permissions granted to the JUUL app.
To use JUUL Locator, tap the JUUL Locator icon (map destination symbol) on the navigation banner at the bottom of the screen. Once on the JUUL Locator map screen, select the device you wish to locate (in case more than one is paired). If the device is within Bluetooth range (approximately 10 feet), tap “Play sound” on the app to ring your JUUL C1. This feature will be operational even without an internet connection.
If the device is out of range, you will be able to see the last location where your JUUL C1 and phone were connected. To receive a push notification once your JUUL C1 is back in range, tap “Notify me when it reconnects”. Once the “Your JUUL has been found” notification comes through, you will be able to open the app to have the JUUL C1 play a sound to remain on your switching journey.