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Articles in this section

  • JUUL C1 Support Contact Information
  • What is a JUUL C1? How do I know if my device is a JUUL C1?
  • How can the JUUL app benefit me?
  • Do I need to create an account to use the app?
  • How do I pair a new JUUL C1 to the app?
  • How can I locate my misplaced JUUL C1? How does JUUL Locator work?
  • Do I need the app to use my JUUL C1?
  • Will the JUUL app work on my phone?
  • What kind of information/data does the app collect? How is it secured, and how is it used?
  • What do I do if I can’t verify my age in the app?
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Why can't I create a new account on the app?

Try creating a JUUL account online through the web. Then sign in through the app with your new login info.

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