We initially launched the “Usage Monitor” as part of a pilot program of JUUL C1 in Canada and the U.K. The roll-out of JUUL C1 and the scale have been limited. At this time, we are focusing our internal resources on developing technologies to restrict underage access. We continue to support the JUUL C1 app features focused on access controls (i.e. ‘JUUL Locator” and ‘JUUL Lock’).
Articles in this section
- JUUL C1 Support Contact Information
- Why was the Usage Monitor feature removed?
- When will the data disappear in the app?
- What data will the JUUL C1 app collect now?
- Will JUUL Labs continue to collect Usage Data?
- Will JUUL Labs keep Usage Data and for how long?
- I want my data. How can I get it?
- What happens if I do not receive the compensation offer email for the Usage Monitor feature?
- How can I track my puffs going forward?
- What is a JUUL C1? How do I know if my device is a JUUL C1?